Simplify Service. Resolve Faster. Keep Customers Happy.
One platform to manage customer complaints, warranties, service tickets, field engineers, and service performance.
Choose the Right Plan for Your Business
Compare plans and choose the right solution for your service operations.
- Up to 3 users
- 1 location
- Basic complaint tracking
- 1-month access
- 1 location
- Warranty management
- Warranty expiry alerts
- Service entitlement tracking
- Customer-wise ticket registration
- Automatic ticket numbering
- Mobile app, WhatsApp & SMS notifications
- Centralized ticket tracking
- Engineer workload monitoring
- Mobile service updates
- Service photo attachments
- Service request allocation
- Pending ticket reports
- Daily ticket reports
- Customer-wise ticket history
- Service workload analytics
- Multiple locations
- All Express features
- Warranty and entitlement management
- Complete ticket lifecycle tracking
- Engineer workload management
- Mobile service updates and photo uploads
- Service request allocation
- Customer-wise service history
- Pending and daily ticket reports
- Service performance analytics
- Centralized multi-location operations
Compare Plans & Features
| Features | Free | Express | Enterprise |
|---|---|---|---|
| Price | ₹0 | ₹420/user/mo. | ₹800/user/mo. |
| Validity | 1 month | Monthly | Monthly |
| Users | Up to 3 | Per user | Per user |
| Locations | 1 | 1 | Multiple |
| Basic complaint tracking | ✓ | ✓ | ✓ |
| Warranty register | — | ✓ | ✓ |
| Warranty expiry alerts | — | ✓ | ✓ |
| Service entitlement tracking | — | ✓ | ✓ |
| Customer-wise tickets | — | ✓ | ✓ |
| Automatic ticket numbers | — | ✓ | ✓ |
| App, WhatsApp & SMS alerts | — | ✓ | ✓ |
| Centralized ticket tracking | — | ✓ | ✓ |
| Engineer workload management | — | ✓ | ✓ |
| Mobile service updates | — | ✓ | ✓ |
| Photo attachments | — | ✓ | ✓ |
| Pending ticket reports | — | ✓ | ✓ |
| Daily ticket reports | — | ✓ | ✓ |
| Customer ticket history | — | ✓ | ✓ |
| Service analytics | — | ✓ | ✓ |
| Multi-location management | — | — | ✓ |
Notification delivery may depend on third-party services and applicable charges.
Everything Your Service Team Needs
Warranty Management
Maintain warranty records, receive expiry alerts, and track customer service entitlements.
Ticket Registration & Management
Register customer complaints, generate unique ticket numbers, send notifications, and track every request through resolution.
Service Engineer Management
Monitor engineer workloads, update service activities from the mobile app, attach photos, and allocate jobs efficiently.
Reports & Analytics
Track pending complaints, daily ticket volumes, customer service history, and engineer workloads.
Ready to Improve Your Service Operations?
Start with the free plan or upgrade to access advanced service management features.